Amazon FBA E-commerce CRM: Integrated Automation

EPIC Retail LLC, an Amazon FBA seller, was getting lost in data scattered across multiple tools. We transformed their existing Notion into a centralized system with 5 interconnected modules, supplier order automation, and integrated lead capture.

CONTEXT

An existing Notion,
hard to use.

EPIC Retail LLC is a specialist in Amazon FBA e-commerce. The company manages a product catalog, supplier relationships, and shipments to Amazon fulfillment centers.

The client already had a Notion workspace, but it lacked structure. Information about products, orders, and suppliers was scattered without coherent logic. Every search for information took time, and it was difficult to get a clear view of the business.

The initial request focused on automating certain tasks. But by analyzing the existing processes, a more fundamental need emerged: before automating, the entire data system needed to be restructured.

APPROACH

Understand before
building.

We started with a detailed analysis of the client's working habits. Each type of information was mapped: products, suppliers, orders, shipments, sales. This collaborative method revealed needs the client had not initially articulated.

Instead of patching the existing system, we opted for a complete structural redesign. The goal: create a modular architecture where each element is in its place and interconnected with the others.

SOLUTION

A tailor-made
ecosystem.

Products Module

Centralized catalog with detailed specifications, Amazon statuses, and modification history. Each product is linked to its associated suppliers and orders.

Orders Interface

Unified tracking of all supplier orders with complete history. Progress statuses, expected delivery dates, and automatic linking to the related products.

Suppliers Space

Complete supplier directory with contacts, commercial terms, and collaboration history. Quick access to key information for every negotiation.

Shipments Module

Logistics management for Amazon FBA fulfillment centers. Shipment tracking, tracking numbers, and coordination with incoming supplier orders.

Sales Dashboard

Consolidated view of commercial performance. Sales data aggregated by product, period, and channel to monitor the business at a glance.

Order Automation

n8n workflow connected to Notion, Gmail, and Google Docs. One click automatically generates a professional purchase order, sends it by email, and archives the document.

TECHNICAL

4 tools,
perfectly synchronized.

Notion

n8n

Gmail

Google Docs

RESULTS

Foundations
for growth.

4 tools

Synchronized stack

Notion, n8n, Gmail, and Google Docs in a unified ecosystem

0 re-entry

Centralized data

Information entered once, available everywhere

Scalable

Scalable architecture

Solid foundation for future automations

The structured architecture provides a solid foundation for future optimizations. The 5 interconnected modules make it easy to navigate between the different dimensions of the business: a product leads to its orders, which lead to the relevant suppliers.

EPIC Retail can now focus on what matters most: finding new profitable niches and growing their catalog, without wasting time searching for scattered information.